Making a Claim
Let’s get the ball rolling
Insurance brokers should contact SSR on behalf of their clients in respect of claims reporting. Our dedicated claims team have many years of experience dealing with our specialist policies. We liaise with insurance brokers directly and coordinate all claims on behalf of QBE, AXA XL and Aviva, plus we maintain detailed claims analysis records.
Claims
All claims (apart from Legal Expenses – see below) should be reported by the insurance broker to us directly on behalf of the policyholder:
Sutton Specialist Risks Ltd
Bull Wharf
Redcliff Street
Bristol BS1 6QR
T: 0117 930 0100 (select option 2 for Claims)
E: claims@ssr.co.uk
Legal Expenses
Legal Expenses Claims are handled directly by insurers and can be contacted at:
Policies with an effective date on & after 16/07/2023:
ARAG plc
9 Whiteladies Road
Clifton
Bristol BS8 6QR
T: 0330 303 1955
E: newclaims@arag.co.uk
Policies with an effective date before 16/07/2023:
DAS Legal Expenses Company Ltd
DAS House
Quay Side
Temple Back
Bristol BS1 6NH
T: 0117 933 0696
E: newclaims@das.co.uk
Please bear in mind that it is imperative legal expenses insurers are consulted prior to any action being taken as failure to do so will invalidate cover.
How do I make a claim?
Choose the insurance product from the icons below, download and fill out the form, and email it back to us at claims@ssr.co.uk
Claims for Legal Expenses should be emailed to newclaim@das.co.uk
Employers
Property
Professional