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Corporate Social Responsibility

 

Sutton Specialist Risks is committed at all times to conducting our business in a responsible and sustainable way, as it is integral to the way that we do business. We are committed to behaving in a way that is beneficial to all stakeholders, our environment and the wider community.

We recognise 5 key areas that contribute to corporate social responsibility: our customers, our people, our local communities, our suppliers and our environment.

Our Customers

We support many different types of customer by providing insurance products and solutions to meet the needs of insurance brokers and small, medium and large businesses.

We continually work to ensure that we are providing the best service for our customers, and the Financial Conduct Authority initiative ‘Treating Customers Fairly’ is core to this aim. We ensure that our communications with customers are clear, whilst we endeavour to provide products that meet their varied needs.

Our People

We respect and value the things that make our staff individuals and we are committed to creating a culture of inclusion and diversity.

We provide access to training for all staff to put them in the best position to do their job well and fulfil their potential. Regardless of role or level, everyone at SSR has access to a variety of developmental opportunities to help realise their full potential. We believe that supporting individual growth and development helps us attract and retain talented individuals.

We encourage cycling and walking to work where possible and operate a Bike2Work scheme to assist staff in funding purchases of new bicycles.

Our Local Communities

We believe in and support our local communities.

We are keen to support colleagues who volunteer or fundraise for charity and can provide time off and company support to facilitate time in the community. Matched funding on sponsorship raised is also provided at group level. Recent sponsorship initiatives by employees, supported by the business, include Blood Bikes and the Prudential Ride London in aid of Guy’s & St Thomas’s Hospital.

We support community project work and we currently have 1 member of staff who undertakes NHS volunteer work, one afternoon per week and a specific flexible working policy is in place for this employee, for this role.

We actively support Charity work days, with a day off with full pay for community gardening projects and the like.

In June 2019, as a celebration of 30 years trading, many staff undertook the National Three Peaks Challenge, raising over £16,000 for our charity partner, Bristol Mind.

https://www.ssr.co.uk/news/post.php?s=2019-02-22-ssr-to-celebrate-30th-anniversary-with-a-charity-challenge

https://bristolmind.org.uk/

https://www.justgiving.com/fundraising/Sutton-Specialist-Risks

We held a Cake Sale in aid of World Mental Health Day on 10th October 2019, raising a further £125.80 for Bristol Mind. 

Our Suppliers

Our reputation is very important to us and to help protect this, we will not knowingly do business with any organisation that does not share our commitment to dealing with stakeholders fairly and ethically. Our approach to procurement is based on the principles of competitive tendering and dealing with suppliers in a fair and open manner.

Our Environment

We believe in the principle of caring for the environment and continually strive to incorporate environmental good practice into our workplace, taking a sustainable approach to waste management and minimising our use of resources across the business.

We are focused on improving our energy efficiency, managing our wastage responsibly and reducing our carbon emissions. We have operated a paperless office system for over 20 years, minimise business travel where possible and are about to undertake a telephone system upgrade to provide teleconferencing facilities to help colleagues reduce the need to travel for meetings.

We recognise our responsibility to do business in a manner that protects and improves the environment for our future generations.

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